Making progress

My letter must have gotten someone’s attention! I received a letter from Lucinda Babers, the Director of DC’s DMV, in Saturday’s mail.  I had copied her on my letter to the DC Treasurer in response to those annoying collections calls I was receiving. She said:

Our ticket information system indicates that a check payment was processed on October 1, 2001 in the amount of $15.00 for ticket 543536103. Therefore, the balance of $30.00 is still due. If you have a cancelled check showing a $45.00 payment, please send it to me for review.

I apologize for the inconvenience this matter has caused you.

Why yes, Ms. Babers, although your process date seems to be in error, in fact I DO have a copy of the canceled check! Could it be as simple as sending it to you? Heck, if I’d thought it was as easy as writing to the director (and copying her boss), I’d have done this long ago! Watch your mailbox, Ms. Babers. Here it comes.

Stay tuned for the follow-up correspondence…

11 Responses

  1. YES! Always .. ALWAYS start at the top ..

  2. I hate to be the naysayer, but I still say this is a pain in the ass. You went to so much trouble to put together your letter, and you still have to do more work just to prove that they’re wrong.

    I hate inefficiency.

    • I KNOW… I could have saved myself the extra step if I had included all the copies to each of the folks I cc’d. But now, I have the chance to write another awesome letter, just for grins! And that makes for more blog fodder. So there’s that…

  3. Yeah…. the letter you finally got from them really should have been a little bit more apologetic and accommodating. But at least you are getting somewhere.

  4. Since you know the ropes, do you want to tilt with our PennDot to have them correct the misspelling of Pfoutz Valley? Aunt May did it successfully 40 years ago when they misspelled it before. According to the News-Sun, some guy got the spelling of Sherrnan’s Creek corrected when they dropped the “s” after they replaced a bridge and put up a new sign. Go girl !

    • Yes, I read about the Sherman’s Creek thing. I could certainly try to go at PennDot, but I would want to drive the length of the road to see which signs are wrong. If that one is incorrect, it’s likely the others are, too…

  5. I know Sarah’s is wrong.

  6. Funny thing, though, is that the exit signs off the highway are correct. Those are the ones that were initially wrong, and Aunt May got them corrected.

    • I don’t know how “they” validate street / road / highway signs, but we just got a new street sign at the top of the hill and now it’s just “Way” without the “Road.” But if you reference the tax records, it’s clearly “….. Way Road.” So go figure.

  7. I guess you do what the guy from the News-Sun did and refer to old tax records, gravestones, whatever there is to establish prior use of a name.

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